*****!

I had a contract with this company that started in March 2016 and ended in March 2018. I paid those 24 months in full.

However, the company automatically renewed my contract (without my consent and without informing me). I therefore paid an extra 2 months ****il May).

After I contacted them in June, as to why they continued to deduct the money (for the 3rd month), they informed me that I had to cancel the contract as per their terms and conditions.

This was not the original agreement I entered into. When I entered into the contract in March of 2016 I explicitly asked whether the contract would end after 2 years and the consultant insisted that that would be the case. I therefore reversed the payment of R150 (in June - which is 3 months after my contract was supposed to end)

I then turned to the law regarding contracts and saw that a company may not automatically renew a contract and they have to contact you 40 days before the contract expires to gauge whether you would like to continue or not. This was definitely not done.

The company has turned over the case to their legal team who are threatening me with a bad credit record.

This is *****. I would not recommend this company to anyone and would give them a zero rating if I could! I have also logged a complaint with the CPA as they are fragently going against the law.