1 reviews | Active since Mar 2017
*****
<p>I received an sms in January that I have an account that is in arrears with Mr. Price Mobile, I was requested to call DALY, I called them to find out which account are they referring to.</p> <p>I was told that I bought a phone from Mr. Price Mobile and the contract was done telephonically. I informed them that I don’t have an account with Mr. Price and never had any dealings with them.</p> <p>I requested a call of the sale as well as the documents that were used on that sale. I was told that there were no documents used as it was a verbal agreement , I am still waiting for the call</p> <p>I was told to do the affidavit and a copy of my ID which I send it numerous times . I kept on getting the sms and I called , send emails to request the outcome of the investigation and its been 2 months now, I am still waiting .</p> <p>AS FRUSTRATED AS I AM , THEY ARE NOT INTERESTED AND I HAVE RUN OUT OF PATIENCE . MY CREDIT PROFILE IS BEEN DENTED BY THIS COMPANY THAT DOES NOT HAVE PROCESS TO ELIMINATE ***** AND THEY CANNOT BOTHERE, THEY SEEM NOT TO CARE ABOUT QUERY.</p> <p> </p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
