mH
melissa H
1 reviews | Active since Feb 2016
03 Feb 2016, 12:37
Faulty sim card and handset
I received my sim and handset from MRP Mobile in the begining of Desember. The handset is faulty and the sim not working. They debit my account since then. Ive been phoning about 15 times and no one can solve this matter. Everytime i phone they have a different story. Im paying for a device i dont even have. Ive ask for a manger to phone me which just never happens. Please stay away from this *********** group.
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MRPMobile's replyOfficial
03 Feb 2016, 12:49Hello mhorn69,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
MRPMobile's reply03 Feb 2016, 12:49
Official
Hello mhorn69,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile