1 reviews | Active since Mar 2009
FAULTY PRESTIGIO TABLET
<p>I got a call this morning from Miyanda at 9:38am today 18/07/2017</p> <p>She wanted to know if i have the tablet with me and i said no. She asked if i still need to cancel the contract and the cancellation fee will be R407.00.Cancellation will be processed immediately and account will be debited at the end of the month when funds are available</p> <p>I requested something in writing and she said i must send an email to ********** and she will respond</p> <p>Miyanda called back at 11:52am 18/07/2017 she advised me that Prestigio said they did not find a fault with the tablet therefore i am liable for the full contract amount which is R2k plus</p> <p>I asked her why she called me this morning before confirming with Prestigio, she apologised for the inconvenience and said they were still investigating,i did not like the TONE of her voice and i told her i will call her back .I will give Juliet of National consumer council this feedback</p> <p> </p> <p> </p> <p> </p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
