Falsely sold sim card

<p>I was phoned and offered a sim card linking to loyalty points wihtin the group of companies. This sim card would be loaded every month with free airtime. I questioned why a few times and she said for being a loyal. longstanding client,</p> <p> </p> <p>When I recieved the sim card it stated that I would be charged every month. I then phoned requesting the voice recording and was promised to be contacted by Monday 6 Feb 2017, still no call.</p> <p> </p> <p>I emailed the query too and a reply was sent to me asking my ID number, I have since sent another query as I have had no reply on the first one and still I get no reply.</p> <p> </p> <p>I asked if I was not happy with the terms could I cancel, she quickly said it would not be active if I don't put the sim into a phone (which I have not done) however the paperwork when I received the sim states that I am to pay R200 for cancellation.</p> <p> </p> <p>I am not impressed at all with the lies that the saleslady told me.</p> <p> </p> <p>Hoping to resolve this asap</p>