False Information

<p>I received a call from one of the MRP mobile consultant sometime in April telling me that MRP mobile is giving all the loyal customers a free sim card and they will only be charged once the use the sim card. I did receive the sim card, but i haven't even opened it as i was told i can use it only when i want to. Now MRP charged me R100 for a sim connection fee plus a R75 on my May statement, the R75 was charged again in June, i then called them to ask about those charges the lady who was helping me said she will listen to the telephone records and get back to me. i waited for a month and no one called me back. Until again i receive my July statement the R75 charged again so all in all i have been charged R325.00 for something that i have not even opened. I sent them an email to ask why are they charging me for something that i did not even use, no one responded to my email until i went to MRP home and asked them to contact MRP Mobile for me. The lady that i spoke with did not even help me, she said they listened to the phone record and "the consultant did explain to me that they will debit the mobile charges in my Mrp accoun and they will not reverse those charges but my contract is cancelled". Yes they explained tha the charges will go to my MR price account, but not when i did not even make one call with that sim card. why are they charging me for something that i did not even use? They did not even return my call, nor did they respond to my email. This is the worse service i have received ever in my life, it's so upsetting i told them that i will settle my account and close my account with them.</p>