false adveti*****t

<p>A agent from Mr Price mobile called me to sell a product to me. He told me that he is promoting their network therefore he offered me a tablet and a laptop for only R129 a month with some other benefits. I agreed to this product because it looked like a very good deal. They took about two weeks to deliver this parcel i was so excited for the laptop as i needed one. Upon opening the parcel i then discover it was not what was sold to me. i trusted the company that they would deliver what they sold to me and i signed the document. They delivered a tablet and a bacpack bag. I immediatly phone the company to tell them they delivered the wrong parcel. I immediately phone them to cancel. Thats when everything went wrong they told me that its the right parcel that was delivered to me. The lady i spoke to then said the only way to sort the problem out is to listern to the vioce recording i agreed because i wanted to come to the bottom off this problem. I waited for a month and a half for this recording to be sent to me and in the meantime they where deducting money from my account the very next week. How could they do that as where the deal we made was that i wont pay that month only the following month and that is in the recording. They then send me the recording and after listerning to the recording half of the things we spoke about was not on this recording that they send me like for instance, I asked him what inch is the laptop he told me 15 inch that is not on the recording i had to ask because i could not believe you can pay that price for both a tablet and a laptop. He told me that they are promoting their network. I kept on phoning and phoning i didnt get any help. The recording they sent is not what we spoke about. I just phoned them a while back to complain and they told me i must wait again while they go back and check whether the recording was tempted with. In the mean time they are deducting money from my account every month i asked them to stop because this is case is still being investigated i am not even using their product.</p> <p> </p> <p>I am tired of waiting and tired of my money getting deducted. I want to cancel this deal without paying cancelation fees, or they must give me what they sold to me. I just hope that i can get the help that i am looking for.</p> <p> </p> <p>Thank you.</p> <p>Melanie</p>