Extremely bad service
I had a contract with them for 2 yrs which is a top up been calling customer service regularly try to get it sorted only to have the phone put down in my ear twice and today by a lady by the name of mine mineenhle where they charge for extra use on a contract which is supposed to be top up so they have blokef the sim over R26.96 i know it is not a big amount but the principle behind it is what counts also have not received a inv from them in 2yrs really bad company will never recommend mrp mobile to anyone
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Replies (3)
MRPMobile's replyOfficial
12 Apr 2021, 13:25Hi Jolene,
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards, Mrpmobile
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards, Mrpmobile
MRPMobile's reply12 Apr 2021, 13:25
Official
Hi Jolene,
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards, Mrpmobile
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards, Mrpmobile
's updateReviewer Update
12 Apr 2021, 17:30Ok still waiting for the consultant to be in contact with nothing yet
's update12 Apr 2021, 17:30
Reviewer Update
Ok still waiting for the consultant to be in contact with nothing yet
's updateReviewer Update
13 Apr 2021, 19:40Today mr price has still not called me back to me. So this is the service you get from them
's update13 Apr 2021, 19:40
Reviewer Update
Today mr price has still not called me back to me. So this is the service you get from them