Excuses
<p>I recieved my phone on the 5th of December i called in for activation and was told to put my sim card in after 15 minutes it will be ready to use. I called again on the 7th and 12th where i was told that my query has been sent to the technicians if i could please be patient the technician will call me. That never happened I called again on the 19th and was given the same old story about the technician my calls are also recorded for saftey resons like such and i have spent over 10 minutes speaking about the something over and over i have ran out of patiants. the phone is here with a useless sim card and no assistance from MrPmobile. The worst thing is a co-worker got her phone the same time as me and she was activated hastle free here i am stuck 14 days later and still stuck at the same place.</p>
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
One more day and it will be a month and i still cant use my phone. Yes i was called but does it really have to take a month to sort this matter out.
One more day and it will be a month and i still cant use my phone. Yes i was called but does it really have to take a month to sort this matter out.
