DON'T EVER Do business with MRPMobile!

This is my second time complaining about MRPMobile!

I am sick and tired of struggling to get my contract cancelled!

On The 12/13/2017 I complained on Hello Peter and in just 10min they responded, I explained everything, the women kept telling me to phone this number 0 ********** 41 (that does not exist when I try to call) and the other number 0 ********** 30( that also don't exist). Later on, she gave me an email ********** where I had to send an email stating my cancellation and that I paid the last instalment on that day for the last time ( even though my contract ended a few years ago). The whole conversation was recorded and in my email statement and email, I stated that this was the last time I will pay.

They responded on the same day with the msg: "Your request (44553) has been received and is being reviewed by our support staff"

No one contacted me regarding this matter. On Friday 9 February 2018 they phoned again, asking me when I am going to pay!!! I told her that I have cancelled my account and that no one responded to my cancellation. The person said I'll get back to you.

Now on the 13th February 2018, I got this message: "Your Overdue Mr Price Mobile Deactivated acc has been handed over to Daly. Pay balance of R90.00 now to avoid legal action or call (number) urgently to make a payment arrangement"

So I really have no Idea what to do, I will take legal action if this issue is not sorted within this month. I have everything on black and white with me for evidence.

Ref number: MRP ********** Contract Number: **********

Kind Regards Lizelle **********