DONT BUY A CELLPHONE FROM MRP MOBILE
i was contacted by a telesales lady and offered a phone which i excepted because i needed one for my car . On delivery i notice that the phone does not perform the way the lady explained and refuse to connect to car . the ring tone of the phone was so soft that i had to switch of radio in order to hear phone . I then started to complain to which the phone was collected . Mrp did not even honor their own 21 day return policy and more than a month later i received a new phone but exactly the same . This one was delivered with a stick which came broken in the box and this new phone had the same faults as the first one . I have accused Mrp of selling cheap grey import because this phone is not fit for the South African market . I also suggested that they give me a better quality phone even if it means paying more to which they refuse . It is time that all South Africans stand together and stop this unfair bussiness trading by big concerns , i have given Mrp till Wednesday 25/10/2017 to sort out this mess or all this complaints will go on national media a week later . Like i said , we need to standup for our rights and fight them together as a group contact me at ********** . Buy your next phone at a reputable dealer , i have learnt my lesson .
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
