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Lizette W

1 reviews | Active since Aug 2014

12 Sept 2019, 16:21

DON'T accept any offers from this place

I wish I looked at the reviews before accepting a "contract" with these people. They called me about a phone, I accepted it but then within 4 or 5 days, I spent 07:48 minutes on the phone with them to tell them that I am cancelling.

Please note these people have ALL my details!!! I now get a sms from them to say they have handed me over, for crying in a bucket, They have made no attempt to take this money from my account. I have received no invoice or statement with any amounts. Noooo they have the audacity to want to hand me over for an amount that is in all probably not even 45 days old?! They are a USELESS bunch!!!

People listen to me, DO NOT accept ANY offers from this company. Customer service is non-existent. Why hasn't anybody called me? I am thoroughly ****ED off with this place, so if you clever enough to cancel a stupid contract WITHIN the cooling off period they go and hand you over even they have sent you NO invoice or statement?! I am VERY glad I did not tie myself into a contract with them because they would have just been up to tricks!

0
Replies (2)
MRPMobile
MRPMobile's reply13 Sept 2019, 08:24
Official
Good Day Lizette,

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to contact you as soon as possible.
Regards,MRPMobile
LW
Lizette W's update13 Sept 2019, 08:54
Reviewer Update
Thank you, I look forward to hearing from them. If I owe you money, I have no problem paying it to you but DON'T hand me over, blackening my name, when you made NO attempt to recoup this money from me to begin with. That is the thing that has me VERY UPSET. In tough times, we are all trying to survive, we do our best to pay accounts to keep a clean credit record and then you come along, hand me over when you have not lifted a finger to get this money paid, no invoice, no statement, just a hand over. I am truly ****ed off!