HM
Heidi M

1 reviews | Active since Jan 2019

11 Feb 2019, 09:27

Do not make use of MPR Mobile as a service provider!!!

Good day. I entered into a cellular contract with MPR Mobile over a month ago and I am still waiting on my number to be ported. I have been on the phone daily with them and have had no result; no matter what I try from my side. This is highly inconvenient as my current number is not on the network; but my business is run through this. All my adds and business cards has this number. I can not make calls or send messages from this number as it is not recognized on the network, but luckily they have somehow made it that I can receive phone calls. Not sure how they managed this. Luckily I can communicate via whatsapp. What a relief. Can you imagine how I am suppose to do business this way? It has been over a month with me phoning them daily and still no results! I am still waiting for them to port my number!!!

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Replies (2)
MRPMobile
MRPMobile's reply11 Feb 2019, 09:38
Official
Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards,Mrpmobile
MRPMobile
MRPMobile's reply12 Feb 2019, 16:20
Official
Good Day, I trust you are well. Thank you for making contact with us and bringing this to our attention.  This response serves as confirmation that your query has been received.

I have sent you two emails however there was no response.  Please provide us with your contact number so that I can assist further as there is no contact number on Hello Peter.  Regards,MRP Mobile