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hlogonofatso M

1 reviews | Active since Jun 2016

15 Jun 2016, 08:19

Dispeakable service.

<p>My credit record is influenced by this contract which i cancelled after they took their device, as it was not satisfactory to me. I paid cancellation fee but mrp is still drawing money. my phone calls are ignored and agents answer then tells me to hold and stay on the line pretending to fix my matter but they never get back.</p> <p> </p> <p>I am taking this to my lawyer and this company is not going to last, you are messing with peoples lives.</p>

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Replies (1)
MRPMobile
MRPMobile's reply15 Jun 2016, 09:24
Official

Thank you for taking the time to bring this matter to our attention. An investigation has been done and gathered that the account had not been deactivated. Please note you have been assisted by our customer care consultant this morning who has requested for deactivation to be done as well as requested for the credit note for the amount debited.

Warm Regards,

mrpmobile