Hellopeter
Share Your Experience
LG
Llewellyn G

1 reviews | Active since Jul 2021

22 Jul 2021, 07:31

Disgusting service Mrp Mobile

Worst service I have ever experienced, you pay your account monthly and because they are messing up they block your account and insurance, they tell me to send an email if I have a complaint, which never gets answered.

Please can someone give me clarity on this why is my account being debited and no one asked for authorization this is going to cause bad credit as I do not have funds in that account? I need you guys to sort this out. Firstly I pay my account every month I have never been late and you guys cancel my account and cancel my account with my insurance. This is ridiculous. I need assistance now. I need a manager as every time I call I am told to send an email why can it not be sorted out on the call. I will be going to social media with this and hello peter will also be hearing from me. I think I should cancel this account as you guys do not know what customer service is all about.

0
Replies (2)
LG
Llewellyn G's update22 Jul 2021, 09:09
Reviewer Update
You clearly did not read my email, I know I pay on a monthly basis, are you small-minded that you can't address this query accordingly? I will get my lawyers involved and make sure you don't receive a cent from me again. Attend to the query, don't make excuses, and write automated responses this is just causing me to be more frustrated. Sort my other queries out before making claims I owe money I can make plans I am not scared.

LG
Llewellyn G's update22 Jul 2021, 09:10
Reviewer Update
How ridiculous is this you call me to read the email I sent you, utterly disrespectful can you not get your priorities correct and attend to my query stop trying to come up with excuses, don't make me take this further.