Disgusting service

<p>Mr Price Mobile is the worst service provider on planet earth. I have never came across such poor service in my life. Last year October/ November I bought a phone online through MRPmobile-worst mistake.</p> <p>I got the phone but I returned it to them because I was not happy with it, one of their delivery guys actually came to collect it. January 2016 I received a letter from them saying that I owe them R1300 and I called them and spoke to one of their call centre agents, whom promised me to have the matter sorted. Monday 22 August I went to the bank and to my biggest surprise I owe Mr Price Mobile the very same R1300 that was promised to have been sorted out 8 months ago. I called them again requesting a paid up letter that confirms I do not owe them a dime. They even checked on their system and saw no records of me owing them. If that's the case why did they list me on credit bureau? Now my life is stuck because I cannot get a simple letter. Leeann Chellamiah keeps telling me the same lame management and supervisor story which I am not even buying, your superiors should know the severity of this case and attend to it quickly. I have been sending emails and calling but I am told to wait, like whose fault is it? You guys are very soft and nice at luring customers but very poor and illiterate at keeping them sastified and passing a good word of mouth about you.</p> <p>I am warning everyone out there if you want peace and excellent, prompt service stay as far away from Mr Price Mobile as possible.</p>