1 reviews | Active since Jun 2012
Disgusted with how they trick people into "free simcard"
<p>I was called in December to be told that Mrpmobile is sending all the customers a "free simcard" that they can use and use their rewards to topup. </p> <p> </p> <p>No where in the conversation anything was mentioned about payments or money involved for the sim card. </p> <p> </p> <p>Yesterday I received my account statement and what a SURPRISE I've received to see that I got invoiced R100 for a connection fee and R250 for a topup???? </p> <p> </p> <p>No where in that conversation, I was ever given an option to take the simcard, neither if I did take it, I will be charged for it and any option of what topup amount I want if I am interested in it!!! </p> <p> </p> <p>I already have a cell phone and contract and are currently on Debt Review. So will you think for one minute, if the issue of paying for it came up, I would ever have taken the simcard?? I don't even have and extra phone to use the simcard in.!! </p> <p> </p> <p>Can you please make sure that you credit me with the R350 and also make sure that I do not want anything to do with Mrpmobile!! </p> <p> </p> <p>Due to this I am closing my account with Miladys!!! </p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
IT'S BEEN MORE THAN A WEEK SINCE I'VE BEEN CALLED TO RESOLVE THIS ISSUE. STILL AWAITING FEEDBACK FROM MRPMOBILE
IT'S BEEN MORE THAN A WEEK SINCE I'VE BEEN CALLED TO RESOLVE THIS ISSUE. STILL AWAITING FEEDBACK FROM MRPMOBILE
