Deducting airtime without authoritarian

<p>I have been phoning in twice for MRPmobile to refund R500 airtime they deducted from my account twice after I told them over the phone and in the store I am not intested in the sim card contract they offererd me. Both time they said they will listen to the call and refund me it takes 4-6 working days. It has not happend and I am not going to phone again just for them to tell me the same story again. I am looking for someone to pay attention to my complaint that is willing to help me with this and not saying they will sort it out and let me wait another 7 days for any response. </p>