JP
Jacques P
1 reviews | Active since Aug 2025
21 Aug 2025, 11:10
Debits money but not allocating the data
Debits money from bank account but not allocating the data. Not supplying feedback on email regarding refund and I have been waiting over a month. Call centre does not care about the customer.
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Replies (1)
MRPMobile's replyOfficial
21 Aug 2025, 15:58Hi Jacques Potgieter,
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
MRPMobile's reply21 Aug 2025, 15:58
Official
Hi Jacques Potgieter,
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price