PH
Pam H

1 reviews | Active since Oct 2016

16 Oct 2016, 17:06

Data shock

<p>Mrp mobile offered me R 75 per month taken off my account each month for airtime. I asked if this could be converted to data and was assured this would be fine.</p> <p>I received the SIM Card and was advised of the cost of the data which is far more than I am currently paying. After 4 Days despite numerous phone calls I have still not been connected. </p> <p>Please cancel this subscription with immediate effect as I was misled into believing great benefits would ensure</p> <p> </p> <p>Kindly collect your sim card at you earliest convenience.</p> <p> </p> <p>Kind Regards,</p> <p> </p>

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Replies (1)
MRPMobile
MRPMobile's reply17 Oct 2016, 12:14
Official

Thank you for your post. We value feedback from our customers however the airtime can be converted to data by using the USSD *140# opt 3. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Warm regards,

mrpmobile

Best regards,