******!!!! Money Hungry *****

<p>Being a loyal customer, I am so disappointed at the service i received when laying a complaint.</p> <p> </p> <p>I received a call from one of their sales people, he told me about a simcard that I can use to check my points when I buy from Mr price and earn 100 airtime if I keep a positive balance on my account, free of charge!!!</p> <p>He made it clear that this simcard will not cost me a cent, absolutely nothing. I received the simcard and it tells me that I have subscribed R100 for 12 months.</p> <p>I called to lay a complaint (and have this thing cancelled) as I believe that I should not be charged any cancellation fees because the sales person deceived me and gave me wrong information.</p> <p>I asked that the team leader listens to that recording to hear how deceiving that sales person was. I was then told that the query will be resolved within 48hrs. After days of waiting and calling (not to mention being on hold for 30 minutes), they say i must pay because i agreed to receive the simcard. They didnt even bother listening to the recording or they chose the part of the recording that they like. </p> <p> </p> <p>I guess that is how they treate their loyal customers. i was expecting them to protect me from the ****** they call sales people. looks like they themselves are ******. </p> <p> </p>