********* with phone contracts

Item: MRPMobile
Rating: 1

Mrp mobile are ********* i had a cellphone contract that ended in May 2018 but up until today there are charging me. Last year i told them that i lost the sim card and that they should block it and that i don't need another one. So i have only been paying off the device. I called in 3 months back to ask why i am still being charged and they apologised and said they will stop it but to my suprise when i check my statement i am still being charged to date...please please i want all my money refunded this is a breach of our contract

Helpful (0)

Replies (3)

MRPMobile's replyOfficial

04 Sept 2018, 16:17

Good Day,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind Regards
Mrpmobile.

MRPMobile's reply04 Sept 2018, 16:17

Official

Good Day,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind Regards
Mrpmobile.

's updateReviewer Update

06 Sept 2018, 18:19

How long does it take to sort out my issue this is *******...i will sue you guys seriously

's update06 Sept 2018, 18:19

Reviewer Update

How long does it take to sort out my issue this is *******...i will sue you guys seriously

MRPMobile's replyOfficial

07 Sept 2018, 08:27

Thank you for giving us a chance to rectify and remedy the situation and we hope that the matter will be resolved to your satisfaction.

MRPMobile's reply07 Sept 2018, 08:27

Official

Thank you for giving us a chance to rectify and remedy the situation and we hope that the matter will be resolved to your satisfaction.