1 reviews | Active since Jun 2016
Crazy overcharging and nobody will help me with cancelling other services which I have requested
<p>Hi there,</p> <p> </p> <p>Please help me, MRPmobile seems to be overcharchign me and on top of that I called and made an inquiry into this.</p> <p> </p> <p>For an account that I should be paying R1 19.00 for I have been told that I now owe around 2165.59 and firstly I was told that I would be getting data and was buying my own airtime. Suddenly they told me that I have an open line and that was revealed when I made the call to enquire about my account.</p> <p> </p> <p>Why did they open a line for calls and because on the aitrime that I was buying myself I was unaware that my line was open and was making calls thinkng that the minutes were from that airtime.</p> <p> </p> <p>It doesn't end there, I later requested that I get 1G data monthly added to my data which I requested that it be stopped in Dec if not early Jan. This is ridiculous and I would rather return the phone that be overcharged for a phone that I don't use often.</p> <p> </p> <p>Thank you</p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
