fM
fulufhelo M

1 reviews | Active since Oct 2016

27 Oct 2016, 09:15

contract dispute

<p>they called me on the 21-10-2016 to advise that they will come collect the phone then on Sunday they turn they decision is that possible. i have requested for the call they have not come back to me even today i called the call centre they make me hold for too long saying they want to investigate can someone place come collect this phone as u cannot give me to different answers in two days. if i have to take the matter father can you please advise me. ref for the 21-10-2016 call is 991477 from sethembile your service it’s not good guys. when i ask for you store direction no one can assist me so i can come deal with this matter face to face i cannot i must speak to someone over the phone this is a bad experience i have ever had in my life.</p> <p> </p>

0
Replies (2)
fM
fulufhelo M's update27 Oct 2016, 09:27
Reviewer Update

they called me on the 21-10-2016 to advise that they will come collect the phone then on Sunday they turn they decision is that possible. i have requested for the call they have not come back to me even today i called the call centre they make me hold for too long saying they want to investigate can someone place come collect this phone as u cannot give me to different answers in two days. if i have to take the matter father can you please advise me. ref for the 21-10-2016 call is 991477 from sethembile your service it’s not good guys. when i ask for you store direction no one can assist me so i can come deal with this matter face to face i cannot i must speak to someone over the phone this is a bad experience i have ever had in my life.

MRPMobile
MRPMobile's reply27 Oct 2016, 17:07
Official

Kindly be advised we will collect the device as a gesture of goodwill as the call audit states the sale consultant did not misled you regarding the device received.

Warm Regards,

mrpmobile