VP
Valery P
1 reviews | Active since Jun 2021
24 Jun 2021, 13:57
Contract cancellation is ****
My husband had a contract with MRPrice mobile, the contract was expiring October last year, we went in store (Cresta Mall) and they contacted their cancellation department, the sim card got cancelled, but the contract was not cancelled, and now they say he owes R and they have black listed him.
Helpful (0)
Replies (4)0
Replies (4)
MRPMobile's replyOfficial
24 Jun 2021, 15:52Hi,
Thank you for taking the time to let us know about your experience. Kindly note that we are investigating your query and will revert to you at the soonest .
Regards,
Mrpmobile
Thank you for taking the time to let us know about your experience. Kindly note that we are investigating your query and will revert to you at the soonest .
Regards,
Mrpmobile
Best regards,
MRPMobile's reply24 Jun 2021, 15:52
Official
Hi,
Thank you for taking the time to let us know about your experience. Kindly note that we are investigating your query and will revert to you at the soonest .
Regards,
Mrpmobile
Thank you for taking the time to let us know about your experience. Kindly note that we are investigating your query and will revert to you at the soonest .
Regards,
Mrpmobile
Best regards,
VP
Valery P's updateReviewer Update
24 Jun 2021, 15:54Thank you
VP
Valery P's update24 Jun 2021, 15:54
Reviewer Update
Thank you
VP
Valery P's updateReviewer Update
28 Jun 2021, 14:58I am still waiting for your call
VP
Valery P's update28 Jun 2021, 14:58
Reviewer Update
I am still waiting for your call
MRPMobile's replyOfficial
28 Jun 2021, 16:13Hi,
Kindly note we contacted you on the 24/06/2021 and were advised that the contract hold is not available.
As discussed earlier today, we will contact you on the 29/06/2021 for Micheal's contact number.
Regards,
Mrpmobile
Kindly note we contacted you on the 24/06/2021 and were advised that the contract hold is not available.
As discussed earlier today, we will contact you on the 29/06/2021 for Micheal's contact number.
Regards,
Mrpmobile
Best regards,
MRPMobile's reply28 Jun 2021, 16:13
Official
Hi,
Kindly note we contacted you on the 24/06/2021 and were advised that the contract hold is not available.
As discussed earlier today, we will contact you on the 29/06/2021 for Micheal's contact number.
Regards,
Mrpmobile
Kindly note we contacted you on the 24/06/2021 and were advised that the contract hold is not available.
As discussed earlier today, we will contact you on the 29/06/2021 for Micheal's contact number.
Regards,
Mrpmobile
Best regards,