KS
Karyn S

1 reviews | Active since Jun 2015

13 Oct 2017, 12:48

Consultant hung up on me.

So a few minutes ago a guy by the name of Damian calls me on my phone from MRPmobile offering me a smartphone which I declined, he then offers me a tablet that I also declined as I do not need any of those. He then hangs up on me. In my entire adult life I have never had a consultant hang up on me because I declined an offer. MRP Mobile please teach your people manners and how to take rejection from customers, I will not consider you guys if this is the kind of treatment you give. I could have cut him short when he started talking but I took my time to explain to him I do not need those products.

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Replies (2)
MRPMobile
MRPMobile's reply13 Oct 2017, 12:50
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

KS
Karyn S's update13 Oct 2017, 13:52
Reviewer Update
I appreciate your quick response.