1 reviews | Active since May 2015
Charged over 300 for a R99 contract
I was called by one of the staff at mrpmobile, trying to sell a tablet to me, for the price of R99 per month, when my billed arrived it was R389 when i called and queried the amount they said it was additional stuff loaded on the tablet, which i did not agreed to and extra data! i asked the lady to sent me the conversation that i had with the sales rep, she said they didnt sent her they email her that i said i do accept, however i asked ther to remove all additional stuff that was added to the tablet to be removed since i didnt understand the cost. Now this month same story i recv a invoice for R179, i hardly use the tablet the charged over R350 where the normal amount as discussed was only R99.00 per month, if i do net get feedback soon, be sure that i will refer this matter to the ombudsman as soon as possible i canot afford to spent over R200 per month for something that i did not agree to
Thank you for taking the time to let us know about your experience. We are investigating this matter and aim to resolve it as soon as possible. We apologise for all inconveniences caused.
Many thanks,
mrp mobile
Thank you for taking the time to let us know about your experience. We are investigating this matter and aim to resolve it as soon as possible. We apologise for all inconveniences caused.
Many thanks,
mrp mobile
