Charged a cancellation fee for something I did not want!!

<p>I was contacte d a while back from Mr Price Mobile. They offered me a top up sim card which I did not want.</p> <p> </p> <p>I said to whoever I spoke to that I am currently on a contract and can't make use of a sim card. She kept saying no I can keep it as back up, or for an emergency. I said NO, I don't want it. She INSISTED she is going to send it out anyway and I must keep it. </p> <p> </p> <p>At the end of the call she asked if I agree to the terms and conditions discussed, I said what are you speaking about? There were no terms and condistions discussed and I was very confused. </p> <p> </p> <p>A few days later a courier shows up at my house with a sim card. I sent them away because I SAID I DIDNT WANT THE SIM CARD. I have now seen on my account have been charged a R100 cancellation fee.</p> <p> </p> <p>I just called into the call centre to ask about this and she said I will be charged if I agreed to the terms and conditions. WHAT TERMS AND CONDITIONS. I DONT KNOW WHAT YOU SPEAKING ABOUT. I didnt want this sim card in the beginning. THIS IS *******. </p> <p> </p> <p>I want a credit immediatly with R100 or you will lose a very loyal customer. Bills are always paid on time and I visit the store mulitiple times a month. Horrible service. Forcing a product on a customer. The way she forced it on me I am almost 100% sure they earn commission on every sim card sent out.</p> <p> </p> <p>Sort this out ASAP. This is not the end of this.</p>