AH
Anna H

1 reviews | Active since Aug 2017

28 Aug 2017, 20:35

Cancelled contract after 24 months and now been harassed by debt collectors...

I cancelled my contract around the 8th or 9th August 2017 and since Friday, 25th August 2017 I have been harassed by a debt collection service.

Doesn't MRPmobile take a last debit order like the other mobile services? and if this was not the case, why wasn't I informed that I needed to make one last payment?

I have received no communication from MRPmobile since cancelling my contract nor have I received an invoice for payment.

This is not the type of service I expected from MRPmobile and I have never been treated like this by any other service provider, bank or shop!

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Replies (1)
MRPMobile
MRPMobile's reply29 Aug 2017, 08:36
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile