Cancellation of contract

<p>I requested the outstanding amount in July 2016 so I can close the account. I informed the person that they should close the account as soon as they received my final payment. After I deducted the monthly installment for July - which was deducted from my account the 1st of Aug 2016 - from the quoted amount, I paid the final amount I owed on the contract 08/08/2016</p> <p> </p> <p>Now only in May 2017, I received notice that I still owe an amount and that I should pay this before the account can be closed.</p> <p> </p> <p>I will not pay a further dime, as I paid everything I owed. I am tired of going back and forth on email with Neliswa Mlambo, keep on telling me the above. I would like this removed from my name.</p> <p> </p> <p>This is not something you can call service and would not reccomend this to anyone!</p>