ID
Isabella D

1 reviews | Active since Jul 2015

14 Jul 2015, 16:35

CANCELLATION OF CONTRACT

I've been offered a cell phone contract with MRPMobile with the terms and conditions that I can cancel this contract within 5 days of receiving the device. WHICH I DID, I received the device on 3 July and CANCELLED the deal on Monday 6 July and which I received a confirmation call from them 7 July that I want to cancel this deal, which I confirmed. Since 9 July I'm battling getting through to the customer service line to find out WHEN are they collecting the device from me again????? I've send 2 emails as well on 7 and 9 July in regards to this and received NO REPLY or any further RESPONSE.<br> <br> Please call me to make arrangements for collecting your device . <br> <br> Regards<br> <br> Isabella Daly

0
Replies (1)
MRPMobile
MRPMobile's reply15 Jul 2015, 09:40
Official
Hello isabellaDALY,

Thank you for taking the time to let us know about your experience. We apologise for the inconvenience caused and will be in contact with you shortly to resolve this issue.

warm regards,
mrp mobile