CB
Carlinda B

1 reviews | Active since Aug 2017

28 Aug 2017, 22:17

Cancelation of contract

canceled contact 31 jul (not renewing) Ref... ********** and got handed me over to an attorney Ref ********** which means that this reflects in my credit record as a nonpayer yet they debiting every month on time. I sent my proof to Dalys as request and asked that the problem get sorted as my contract ended and i am not renewing. Still no response but got an sms to please make payment (which was already debited). Its just seems because i didnt want to renew a contract i got handed over to Dalys as a non payer... Smart to have this on my credit record now

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Replies (2)
MRPMobile
MRPMobile's reply29 Aug 2017, 08:37
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

CB
Carlinda B's update14 Sept 2017, 18:18
Reviewer Update
Its over a month that i cancelled this contract. No response to my query but Dalys keep calling for collecting even after Mr Price mobile debitted my account and i have sent them the proof that my bank has been debit. This is really pathetic service handing me over just because i dont want to continue the contract after its has ran its 2 year course