1 reviews | Active since May 2014
Call Centre ********* and Rude
<p>I received a call from your call centre a minute ago. The call centre agent was absolutely terrible. She initially greeted and then went through a script faster than you could believe. Thereafter I was told that Mr Price wants to give me a sim card and all she needs to know is when I am available to deliver. Luckily untrusting as I am, I asked her to repeat herself and upon questioning, somewhere when she rattled off she had mentioned billed to your Mr. Price account. This is extremely ********* and I am shocked at this behaviour, I did pick this up but there must be so many unsuspecting people must be being "*******"! How can you "give" someone a sim card and thereafter bill them? I would've just moved on but to make matters worse, as soon as I said no thank you the call was dropped on me. Is this the standards of your outsourced call centres? The only reason I have not gone to social media is that there is no e mail address contacts anywhere on your site, and your contact info does not work. I will await a response as to why consultants are claiming to "give" away something attempting to mislead customers.</p> <p> </p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
