Call Centre and Customer care

I bought a tablet through MRP mobile & was told that I would accumulate points by quoting my mobile no whenever I purchased from a MRP Group store. I went to Miladys last Saturday and made a purchase however the system did not recognise my new tablet mobile number. MRP help close 1pm Saturday so I had to wait until Monday to resolve this. Just put +27 in front of the number, I was told.<br> <br> So I returned on Wednesday to try this but it still did not recognise the number. The Miladys staff were extremely helpful & made several calls to MRP call centre during the next 90 minutes. Call centre staff kept trying to forward my query to other sections rather than resolving it themselves but finally told me I only needed to quote mobile number when making a cash purchase. Credit purchases would automatically assign me points without quoting mobile. So I tested this by attempting a make a cash purchase whilst quoting my mobile number but still no go! So back to the call centre to finally convince them there was a problem. I requested call centre contact me once they had fixed the problem, so I could finally purchase my goods but unfortunately no one has bothered to phone me back!