MD
Monique D
1 reviews | Active since Feb 2015
16 Sept 2015, 10:00
breach of contract
Good day,<br> <br> My husband took a TOP UP contract in July. <br> <br> Receives out September invoice with usage. Now how does one have usage on a TOP UP account?!?<br> <br> Now we are told you do not offer top up accounts. Why lie?!? All we've had is ******** from your company since day one. <br> <br> Which is it?!? You do? You don't?<br> <br> Please also explain how the limit was reached with the tablet being off most of the month??! <br> <br> Go listen Toyota sales call recording. And give feedback today! 72 hours for an enquiry does not work for me.<br> <br> I will personally be putting a stop order on the debit order until this is sorted out to our satisfaction!
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Replies (1)MRPMobile's replyOfficial
16 Sept 2015, 11:47Hello Mony323,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
mrpmobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
mrpmobile
MRPMobile's reply16 Sept 2015, 11:47
Official
Hello Mony323,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
mrpmobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
mrpmobile
