SR
Sharon R
1 reviews | Active since Mar 2015
12 Mar 2015, 11:22
bordering on unfair enrichment
Mr Price Mobile contacted me with a deal on a Prestigio Multipad, which I agreed to. after receiving this item and having removed only the cellophane wrappe, I realised this is not what I am looking for, I am now being charged a return fee of R768.63 for a product which could easily be re-wrapped and resold. The SIM card has not even been opened, neither has it been activated. I am willing to pay a R200 return fee but close to R800 I find unwarranted and ridiculous to say the least, it almost borders on unfair enrichment. What does an honest person do to avoid being taken for money they can ill afford.
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Replies (1)MRPMobile's replyOfficial
12 Mar 2015, 11:52Hello Sharilynmonroe,
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by one of our customer care team members who will handle this matter personally.
Many thanks,
mrp mobile
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by one of our customer care team members who will handle this matter personally.
Many thanks,
mrp mobile
MRPMobile's reply12 Mar 2015, 11:52
Official
Hello Sharilynmonroe,
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by one of our customer care team members who will handle this matter personally.
Many thanks,
mrp mobile
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by one of our customer care team members who will handle this matter personally.
Many thanks,
mrp mobile
