billing wrong

<p>Last month i got ****** and my Cellphone wsith the sim card has been taken from me i reported the issue to Mrp mobile contact centre to block my sim the lady i spoke to told me that its blocked and they wil send me a new sim card but she cant block the phone as she needs the serial number of which i do not have in my possession they billed me that same month with R671 come today they again billed me for R222.50 and i havent used that sim card for this month and still didnt send me a new sim so why did they bill me for services when i didnt even their Unit or their sim card.</p> <p>Can Someone plase contact me ASAP ********** 373/ ********** 935 Concerned Customer</p>