mT
mpho T

1 reviews | Active since Nov 2013

30 Mar 2017, 11:44

BILLED FOR SOMETHING I NEVER USED

<p>Mrp mobile are con artists,who are rude and decitful.My name is mpho tlhwaele and i have been bailled R100 every month for something i do not have and use.When i contacted them the lady was very rude,surely they can see on their system that i have never recieved any data and airtime from them,and yet they keep on billing me for seven months.Honestly they should have called me and asked me why i have not asked for data or airtime.Unless they them selfs are aware that am not using the service and they are taking the data and airtime for themselfs.I WANT NOTHING TO DO WITH MRPRICE AS A HOLE.YOU DO NOT KNOW ANYTHING ABOUT CUSTOMER SERVICE,AM TRULY DISGUSTED BY THIS.</p>

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Replies (1)
MRPMobile
MRPMobile's reply30 Mar 2017, 11:52
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile