DN
Duduzile N
1 reviews | Active since Oct 2014
24 Oct 2015, 09:27
Billed for extras on contract
I took a contract and received a call that there are extra benefits that comes,with the contract. I made it clear that i do not want them if i will incurr extra cost. I was assured i will not be charged extra. My account has been debited for service agreements for those so called free extra benefits. I have been billed fo services I have not even accessed because I had to return the tablet since it was not reading the sim card. I am dissapointed at this extremely poor service and I am thinking about cancelling the contract. Can my money plz be reversed and all these so called extra benefits be revoked from my contract.
Helpful (0)
Replies (1)0
Replies (1)MRPMobile's replyOfficial
26 Oct 2015, 08:52Hello Feebles870,
Thank you for your post. We value feedback from our customers and we are investigating this matter and will get back to you as soon as possible.
Warm regards,
mrpmobile
Thank you for your post. We value feedback from our customers and we are investigating this matter and will get back to you as soon as possible.
Warm regards,
mrpmobile
MRPMobile's reply26 Oct 2015, 08:52
Official
Hello Feebles870,
Thank you for your post. We value feedback from our customers and we are investigating this matter and will get back to you as soon as possible.
Warm regards,
mrpmobile
Thank you for your post. We value feedback from our customers and we are investigating this matter and will get back to you as soon as possible.
Warm regards,
mrpmobile
