NK
Nicoline K
1 reviews | Active since Feb 2016
10 Feb 2016, 13:52
Be Carefull When Signing Up With Mr Price Mobile
I signed up for a 1Gig WiFi and 1Gig normal data Mr Price Mobile contract in May 2015. Now I only get 300MB. After numerous emails to and from, eventually I requested a copy of the contract and transcript of the contract in November 2015. To date I have not received anything and don't get any replies to emails anymore. I am just being ignored. I don't get my statements as requested via email. When I queried that they send me statements for that past 5 months, but after that nothing again. What do we do, and where do we go? The only alternative I now see is to put a stop payment on the debit order...., maybe someone will resolve the problem then?!<br> PEOPLE BE WARNED!!!
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Replies (1)MRPMobile's replyOfficial
10 Feb 2016, 14:59Hello nkunneke,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
MRPMobile's reply10 Feb 2016, 14:59
Official
Hello nkunneke,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
