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RENE P

1 reviews | Active since Apr 2012

14 Oct 2019, 17:16

Be careful!!

Worst But Worst Mobile Company. Account debited with R644 on the 28th of September. Complainant logged the 30th. Was promised that R434 will be paid back. Today is the 14th get a phone call that only R334 will be paid back because of usage???? There's s limit on the account. Guess what???? Still no refund!!!! Pathetic. No words. Never ever trust them. No sign of senior management.

0
Replies (7)
MRPMobile
MRPMobile's reply15 Oct 2019, 16:01
Official
Hi Rene P,

Please accept our apologies for the above incident however your query is in process as you have been advised and we will be in contact with you directly with feedback.
 
Regards
MRPMobile
RP
RENE P's update15 Oct 2019, 16:24
Reviewer Update
AND STILL WAITING. BEEN PROCESSED SINCE THE 30TH OF SEPTEMBER???????????????????????
MRPMobile
MRPMobile's reply16 Oct 2019, 08:10
Official
Hi Rene P,

We do understand your frustration and will be in contact with you soonest.
 
Regards
MRPMobile
RP
RENE P's update16 Oct 2019, 17:37
Reviewer Update
And still waiting. Pathetic
RP
RENE P's update17 Oct 2019, 17:51
Reviewer Update
And still waiting no refund!!!
MRPMobile
MRPMobile's reply18 Oct 2019, 08:35
Official
Hi Rene P,

Please note that we will be in contact with you soonest.
 
Regards
MRPMobile
RP
RENE P's update18 Oct 2019, 12:54
Reviewer Update
I will be available @17:00 THANK YOU. AND I WANT THIS CANCELLED AS STATED.