Bad service with debit orders

<p>My debit orders normally go off my account on the 25th of each month with payday. In December 2016 MRP Mobile plus MRP Techsured debit orders were submited on the 15th. No provision was made for the debit orders thus it was returned as unpaid and a charge of R115.00 each were debitted to my account. I want the R 230.00 back in my account as soon as possible. I have send numerous emails and phoned but with not response at all. This also shows a negative response at the bank.</p>