TR
Tesswill R

1 reviews | Active since Apr 2025

09 May 2025, 08:36

bad service received

I am deeply disappointed by Mr. Price Mobile. I have recently canceled a package with them and yet it is NOT canceled.

Why keeping me hostage Mr. Price Mobile??

0
Replies (6)
MRPMobile
MRPMobile's reply12 May 2025, 08:37
Official
Hi Tesswill Riddles


We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile 
TR
Tesswill R's update12 May 2025, 10:11
Reviewer Update
Mr Price Mobile I wish you can just release me with this. I have received a call but it wasnt to my satisfaction. I must now wait for a cancelations department to call me back. This is really bad. I will not recommend Mr Price Mobile to anyone.
MRPMobile
MRPMobile's reply12 May 2025, 14:13
Official
 Hi Tesswill Riddles,

I trust you are well.
We can assure you that we will be looking into this matter, and we will be in contact with you directly with feedback.

Warm Regards, Mr Price 
TR
Tesswill R's update16 May 2025, 09:38
Reviewer Update
i have not heard anything from Mr. Price Mobile Investigations or Mr. Price Mobile. Are you guys serious about cancelations? Can someone please revert back to me, otherwise I will need to enforce my legal rights as a consumer.
MRPMobile
MRPMobile's reply16 May 2025, 15:34
Official
Hi Tesswill Riddles,

I trust you are well.
Kindly note that our Mobile team will be in contact with you shortly.

Kind Regards
Mr Price 
MRPMobile
MRPMobile's reply23 May 2025, 18:24
Official
Good day, 

I trust you are well. 

We're so sorry to hear this, we will follow up with our team. 

Regards 
Mr Price Mobile