bad service even worse billing

Item: MRPMobile
Rating: 1
Author: yeshu S

I recently asked MRP Mobile for itemized billing statement because i was being charged R400 above my subscription for a number i dont use. i was told itemized billing would take 24- 48 hours to be sent to me... it is now 72 hours with no explaination. very bad service, even worse billing.

Helpful (0)

Replies (2)

MRPMobile's replyOfficial

07 Dec 2017, 12:50

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile's reply07 Dec 2017, 12:50

Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

yeshu S's updateReviewer Update

07 Dec 2017, 15:39

hello mrp you still till now have not done what i asked for!!! and why are you over charging me?!!!!

yeshu S's update07 Dec 2017, 15:39

Reviewer Update

hello mrp you still till now have not done what i asked for!!! and why are you over charging me?!!!!