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Enid F
1 reviews | Active since Oct 2021
29 Jul 2022, 19:01
Bad service
How can you take two weeks to cancel a contract and it still isn't cancelled I have phoned so many times but they still don't want to cancel so what do I do know and they are unprofessional
Helpful (0)
Replies (6)0
Replies (6)
MRPMobile's replyOfficial
30 Jul 2022, 12:32Hi Enid F
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Mobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Mobile
MRPMobile's reply30 Jul 2022, 12:32
Official
Hi Enid F
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Mobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Mobile
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Enid F's updateReviewer Update
30 Jul 2022, 22:26So how long will it take now I had to cancel a contract for my father coz he couldn't I help him with everything but ur employees was so rude and put the phone down in my ear I must struggle for your mistakes and if u deduct money from his account I won't leave it there coz they did a port on the wrong number coz the contract didn't start yet
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Enid F's update30 Jul 2022, 22:26
Reviewer Update
So how long will it take now I had to cancel a contract for my father coz he couldn't I help him with everything but ur employees was so rude and put the phone down in my ear I must struggle for your mistakes and if u deduct money from his account I won't leave it there coz they did a port on the wrong number coz the contract didn't start yet
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Enid F's updateReviewer Update
30 Jul 2022, 22:27I wanted to lay a complaint but they said they I can't coz it is my father's account.
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Enid F's update30 Jul 2022, 22:27
Reviewer Update
I wanted to lay a complaint but they said they I can't coz it is my father's account.
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Enid F's updateReviewer Update
01 Oct 2022, 10:28Still nothing
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Enid F's update01 Oct 2022, 10:28
Reviewer Update
Still nothing
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Enid F's updateReviewer Update
23 Dec 2022, 10:07how is it such a problem just to port a Mr Price simcard to a other network and I have the same problem as last time and the person I spoke to talks back and does not listen to me and is rude also does not listen to my frustration and it's your mistake that your people did 8months struggling with the same problem that is why I don't buy at Mr Price anymore coz this is bad customer service I'm getting here from Mr Price mobile the whole 8months
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Enid F's update23 Dec 2022, 10:07
Reviewer Update
how is it such a problem just to port a Mr Price simcard to a other network and I have the same problem as last time and the person I spoke to talks back and does not listen to me and is rude also does not listen to my frustration and it's your mistake that your people did 8months struggling with the same problem that is why I don't buy at Mr Price anymore coz this is bad customer service I'm getting here from Mr Price mobile the whole 8months
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Enid F's updateReviewer Update
23 Dec 2022, 10:10how must I wait 48hrs and I'm waiting from yesterday morning till now already 😡😡😡😡
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Enid F's update23 Dec 2022, 10:10
Reviewer Update
how must I wait 48hrs and I'm waiting from yesterday morning till now already 😡😡😡😡