BAD SERVICE AND USELES CUSTOMER CARE

Item: MRPMobile
Rating: 1

<p>Mrp mobile have bad service and the customer care are useless. I took out a contract on a phone then I receive a tablet. They are suppose to send you an email and an sms still nothing. I call and call stil on hold. They should cancel the contract and collect their tablet please. I have 5 days to cancel but cant if they dont answer the phone.</p>

Helpful (0)

Replies (2)

MRPMobile's replyOfficial

28 Nov 2016, 16:50

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

mrpmobile

MRPMobile's reply28 Nov 2016, 16:50

Official

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

mrpmobile

's updateReviewer Update

07 Dec 2016, 12:02

I have received feedback. Problem resolved thank you very much.

Frikkie

's update07 Dec 2016, 12:02

Reviewer Update

I have received feedback. Problem resolved thank you very much.

Frikkie