BAD SERVICE AND UNPROFFESSIONAL COMPANY

Good day,<br> <br> I would just like to report on bad and unprofessional service that I have received from Jessie from Mr. Price Mobile Call Centre and the unprofessionalism of Mr. Price Mobile as a whole. Last night I tried to buy Data with R10.00 from my contract phone and it showed as purchased but when I tried to use it, it wouldn't work. I then had to wait till today to contact Mr. Price Mobile as they do not operate after 5pm and I also couldn't use my phone to call them had to load airtime to call a line that should be free from a network's line. <br> <br> I then eventually managed to speak to Jessie and asked her to cancel the purchase of R10.00 for the data I had purchased and she told me that she could not do such, she later on called me back after she said that she couldn't call me back and told me that she could reverse the Data for 30Mb but I would still need to pay the R10.00. So basically according to her company I need to pay R10.00 for something that I couldn't, didn't and will never use.<br> <br> I am very unhappy with this company and they other hiccups and horrible service. I am even thinking of cancelling my contract because its no benefit to me but just a lose.<br> <br> Nicole