LM
Lerato M

1 reviews | Active since May 2022

07 May 2022, 05:20

Bad service

The bad experience ever , they billed my Mr price account twice (R49 x 2 ) airtime I never received, I called customer service to query that , the agent told me am going to be changed another R49 for cancellations and she blocked my foun , I had to go to the service provider with my ID and proof of address to Rica my foun , bad experience ever in my life , and the agent was very rude,😠😠

0
Replies (1)
MRPMobile
MRPMobile's reply07 May 2022, 16:39
Official
Hi Lerato 

Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 
 Warm Regards,Mr Price Mobile __________________________________________________________________________________