Bad Service

I purchased a mobile phone from them in December and it was delivered. went to activate the phone to be told i have to use there airtime. purchased it and followed the prompts, the phone is not working i am unable to add airtime make calls or even receive calls. I have been to every Mr. Price store and no one is able to assist me, then i called the Mr. Price Cellular from in one of the stores and they were also not able to assist me.<br> <br> It is not Feb and still I am unable to get any assistance from Mr. Price what kind of service is this,