PR
Portia R

1 reviews | Active since Jan 2015

18 Dec 2015, 08:46

Bad Service

MRP Mobile sis man...i am so disgusted by you..u sell **** prices to us. i have a contract with you...prestigio tablet the initial agreement was that you will debit 129 from my account. Boom to my surprise you are debiting me 257...why? thats so Unfair...we are your customers and we deserve proper treatment. i want you to fix this...debit me the agreement amount of 129 and credit me the extra charge...my debit order is more by 128. thats a reap off...***..and change your customer care line because nobody seems to be at work when we phone for assistance or do you just sit there and Ignore our calls.

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Replies (1)
MRPMobile
MRPMobile's reply18 Dec 2015, 09:23
Official
Hello portiar2,

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.

Many thanks,
mrpmobile